NBC can’t make everyone happy, so...
Okay, that was a story from the Onion’s web site, but I’m
sure some execs probably feel that way about the complaints people are making that the network is not giving them some of the major events live. Even funnier are the people who tweeted their
complaints about NBC reporters tweeting event results because they didn’t want
to know them before watching them later.
Let me get this straight: you’re using Twitter, a font of instantaneous
information, to complain about receiving instantaneous information. Okay then.
Complaints aside, NBC’s numbers have been pretty excellent,
live broadcasts or delayed. Indeed this
is why a noted match between Michael Phelps and Ryan Lochte was broadcast in
prime time, hours after the event actually took place in London: there are more
eyeballs still watching their TV sets at home than are using their mobile devices. The diehard fan of a given event – swimming,
gymnastics – is probably diehard enough to watch that event via live
streaming. The more casual viewer is
more likely to be drawn in by the stories the network presents as they
rebroadcast coverage from earlier in the day.
And the Olympics are pretty unique as sporting events go; we don’t
necessarily feel that knowing the result ruins our experience of watching them
afterward.
Part of that’s because the Olympics have so many individual
sporting competitions, in contrast to the dominant television sports that are
team-oriented. It’s easier to be drawn
in to a compelling human story, like that of Kayla Harrison, who has survived
sexual abuse to become the first American to win gold in Judo. Part of the appeal is also national
pride. The most dramatic Olympic story
of my youth was the Miracle on Ice, and that was broadcast on a tape
delay. I knew the U.S. had beaten the
Russians, but it was still an unbelievably exciting thing to watch. (Things like that only happened every twenty
years, you know!)
I am of the last generation of viewers who grew up with only
three commercial broadcast networks. Many
events I saw via programs like ABC’s Wide
World of Sports were tape-delayed.
Indeed, there was a time when NBA Finals games were shown on a tape delay. (And I lived on the east coast. For those living out west a LOT more stuff
was broadcast on a delay.) Yes, it was
also easier to avoid news about “the game” before you got your chance to see
it, but it wasn’t like the local media were going out of their way not to
report the scores. So for people my age
we don’t have as big a problem with NBC’s Olympics coverage as the young’uns.
Having said all that, there’s no question that with
increased mobility and “on demand” entertainment, the younger generation of
Olympics viewers will have less tolerance for watching “tape-delayed track and
field events, or for that matter speed skating.
(The next Winter Games are in Sochi, Russia, so NBC better be ready for
angry tweets in two years.) As information has become increasingly mobile, the
viewer is not going to need to come home in the evening and watch events he/she
has already watched during the day. (Of course, worker productivity might bedown a lot as more are more of us do that.)
As that time comes the networks who broadcast the Games will have to
find more innovative packaging to keep that audience interested – or just hope
that people of my generation live a lot longer.
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